Shipping, Returns & Refund Policy
We want every customer to feel confident ordering from us. If there is an issue with your order, please contact our support team and we’ll do our best to help.
Shipping & Processing
Orders are typically processed within 1–3 business days before shipment.
For domestic U.S. orders, estimated delivery is generally 6–12 business days after processing. Delivery times are estimates and may occasionally vary due to carrier delays, destination, weather, holidays, or other circumstances outside of our control.
For international orders, shipping times vary depending on the destination, local carrier service, and customs processing. International delivery estimates are provided in business days and are not guaranteed, as customs inspections or local import procedures may cause additional delays.
Once an order has been shipped, customers will receive tracking information when available. Customers are responsible for providing a complete and accurate shipping address at checkout.
30-Day Return Policy
We offer a 30-Day Money-Back Guarantee for eligible returns.
To qualify for a refund, merchandise must be returned:
- Unused and unworn
- In its original condition
- With all original tags attached
- With the original packaging included
Items that show signs of wear, use, damage after delivery, or otherwise do not meet the return requirements may not qualify for a refund. In certain situations, store credit may be offered instead at our discretion.
Before returning an item, please contact our customer support team. Do not send products back without first receiving return instructions, as the appropriate return destination may vary.
Order Cancellations & Changes
We work to begin processing orders as quickly as possible.
Because orders may be automatically forwarded to our fulfillment process shortly after checkout, orders are considered final once placed and cannot be guaranteed for cancellation, modification, size changes, color changes, or address changes after submission.
Customers should carefully review their order details before completing checkout.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact our support team as soon as possible.
Please include:
- Your order number
- A description of the issue
- Clear photos showing the product and the problem
Once the information has been reviewed, our team will provide the appropriate next steps.
Return Shipping & Refunds
Please note:
- Original shipping charges are non-refundable.
- Customers are responsible for return shipping costs unless the item received was incorrect, damaged, or defective due to an error on our part.
- Proof of purchase is required for all returns.
- Refunds are issued only after an eligible return has been received and reviewed.
- Refunds will be returned to the original payment method when applicable.
- Shipping and delivery estimates are not guaranteed delivery dates.
Delivery Responsibility
Once tracking confirms that an order has been delivered to the shipping address provided at checkout, the order will be considered successfully delivered.
Customers are responsible for ensuring that their delivery address is accurate and that packages can be safely received at that location. If a package is lost after being marked delivered, customers should first contact the shipping carrier for additional delivery information.